Your Account with McGee will have an Account number associated with it. This number can also be called your Customer ID number.  

The Login/Register link is located at the right corner of the menu bar. When logging in to your Account, you will need your username and password. Your email address serves as your username. To log out of your Account, click Sign Out in the right corner of the top menu bar.

For your security, an online session will automatically end after thirty (30) minutes of inactivity.

The Primary Administrator for the Account has the authority to add or delete Users.

First, login and click My Account located in the menu, found at the top of every page . Under Account Management, click Manage Users.

To add a User, click the plus sign . Next, fill out the required fields and assign User Privileges.

To delete a User, press Delete to the right of his or her name. A confirmation screen will appear to confirm deletion of the User. 

To save items in your Shopping Cart, click Save this Cart. You will input a unique name in the field provided and click the Save this Cart button. To access a saved cart, go to My Account. You can view, print or email a saved cart at any time. When you are ready to resume the checkout process for a saved cart, click Open Cart and proceed with your purchase. Saved carts remain active for ninety (90) days and then are deleted from the Account.

For an order not yet processed and shipped, contact Customer Service to make a request for cancellation. Special orders, large volume orders and custom orders may not be cancelled.

To view your order history and past shipments, login and click My Account, then go to view order history.

To view your Shopping List, login and click My Account, then go to manage shopping list. You can add items to the Shopping List from the product pages (the "Add to Shopping List" link is located in the gray product information box).

Items can be added to your purchase if the order has not yet been processed in the warehouse. Please contact Customer Service to find out if your order has shipped or if it remains open for new items to be added.

Handling fees do not typically apply. However, some Manufacturers will charge fees for purchase quantities that do not meet their product line minimum, or for broken cases. When applicable, a Manufacturer's minimum order amount and fees are shown on the product page and are included in the total order charge in your Shopping Cart.

Your Order Number will be in the order confirmation email that is sent after you have completed an online purchase. You may also locate your Order Number in My Account by clicking on View / Print Invoices. Your Order Number will be displayed on the Invoice along with other key order information.

McGee charges sales tax in accordance with local and state laws. We will calculate and add the appropriate sales tax to your order total at checkout.

No, McGee does not ship orders C. O. D. 

Some Manufacturers provide a limited warranty on select products. Please refer to the warranty information enclosed with a product, which details terms and conditions. If you cannot locate warranty information in a shipment, or if you have questions regarding a product's warranty, please contact Customer Service.

We want you to be 100% satisfied with your order. Should you have any concern with an item that you have purchased from us, please contact Customer Service for assistance. To request a return, please review our Return Policy.

We take great care to have delivered goods counted and checked prior to shipping them. Upon delivery of any package, do a careful examination for damaged or shorted items and make a notation on the Carrier's receipt. Please note that by giving the Carrier a signed receipt accepting the goods without notation of damage or shortage, you assume responsibility for the condition of the packaged items. Damages and shortages must be noted along with your signature. In order to receive a refund or exchange for damaged or shorted items, you must contact Customer Service within 48 hours of receipt. For more information, review our Return Policy.

McGee Company ships same day if orders are placed by 2:00 PM from your local warehouse.  Shipping times may vary based on proximity to your local warehouse.

Shipments travel on normal business days. Please take into account federal holidays and possible inclement weather when placing your order. We will make every effort to deliver your order on the requested date.

McGee currently ships to any public street address in the 48 continental states. Orders cannot be delivered to PO Boxes.

In rare cases where the delivery company is not able to complete a delivery due to accessibility, we will attempt to notify you and help arrange for you to pick up the order at the carrier's nearest terminal. Orders may be held for reasons including, but not limited to, inaccessible destination address, incorrect contact information or an insufficient address. You will be responsible for any storage costs, redelivery charges or other fees that may result from holding the order at the terminal.

Each order may only have one "ship to" address. If you require multiple "ship to" addresses, please order separately for each address. Minimum order and freight policies will apply to each order, and orders may not be combined.

Whether an order has split shipments depends on the items ordered and whether the product is stocked in our warehouse. In-Stock items ship from our warehouse. Factory Direct items ship from the Manufacturer and generally have a 10-14 day lead time.

At this time, we are unable to ship online orders internationally. If you have a freight forwarder, we can assist you with shipping to that address. Please contact Customer Service to check availability for these arrangements.

If you would like to be contacted or visited by a local McGee territory manager, please go to our Contact Us page and fill out the inquiry form. A territory manager will contact you, usually within 48 business hours of your request.